Payment & Order

1. Payment

At BlueJose, we accept all major credit cards and Paypal. Payment must be made in full before shipment.

Our products are personalized and hand-crafted according to your specific design and request. We will start the production of your order upon confirmation of payment.

To place a payment, simply click on either the “Proceed To Checkout” or the “PayPal Checkout” buttons on our website. You will be automatically directed to the selected payment-processing website, where you will have the option to pay with either your credit card or PayPal.

If you wish to pay with your credit card, please use the “Proceed to Checkout” option on the shop page. You may pay using your Visa, MasterCard, American Express, Diners Club, JCB. In addition, you can use PayPal. There is no need to be a PayPal member to pay with a credit card through PayPal. Please use the “Checkout With PayPal” option on the shopping cart page.

Our payment system has 2048-bit encryption and secure servers which enables you to make your payment with complete confidence.

Your credit card information is not processed through or stored on https://bluejose.com servers, and no information is ever released to a third party.

There may be several reasons for why payment for an order has failed. Reach out to our Customer Service Team via email: support@bluejose.com or jnjgroupvn@gmail.com with subject 'Fail Payment' and provide your details and/or screenshot of trouble (if can).

2. Order

Once you've successfully placed your order online, you will receive an email containing the details of your order.

Typically, the 'Payment Pending' status occurs when payment is unsuccessful. However, if payment is in fact unsuccessful, you should have received an email from us with instructions to reattempt payment.